Student’s GPA (Group Personal Accident) Submission Process

Dear parents/guardians,

Since Jan 2022, NTUC Income has been offering Group Personal Accident (GPA) Insurance to all students which covers death, permanent and total/partial disability and medical expenses due to an accident. The claim procedure is no longer handled by school since Jan 2022, but is to be submitted by parents/students directly to NTUC Income.

All claims should be submitted as soon as possible subjected to a cap of 365 days from the date of accident.

Please click here for the FAQs and refer to more information below.

Online Submission Claiming Process:

1. Go to Income’s GPA portal at https://studentgpa.incomegroupins.com.sg
   

2. Click on “New/Follow up Accident Claim”

3. Complete online claim form

4. Upload tax invoice(s), receipts (outpatient/inpatient claims) and required documents

5. Confirmation email will be sent to parents or students, and school administrator

Follow Up Claim Submission

1. Go to Income’s GPA portal at https://studentgpa.incomegroupins.com.sg

2. Click on “New/Follow Up Accident Claim”

Enquiry on Status of Claims

1. Go to Income’s GPA portal at https://studentgpa.incomegroupins.com.sg

2. Click on “Check Claims Status”

Required Documents

1. For hospitalisation or day surgery, a copy of Inpatient discharge summary/ Day surgery form/ Attending physician's medical report

2. Police report, if applicable

3. If you have submitted a claim to any third party who has reimbursed your bills (e.g. other insurance policies/ insurers/ your employers), please submit copies of the following documents:

• Reimbursement letter/ claim settlement letter from other source

• Copy of the Shield Plan's settlement letter if there is any payment by Medisave-approved Integrated Shield Plan.

Please note that the list of documents above is not exhaustive. Other documents may be requested if necessary.